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Goga Business Solution delivers expert, industry-specific screening services — from background checks to specialized searches — with exceptional client care for businesses of all sizes.
Employees are valuable assets to any organization and play a crucial role in its growth and success. Having the right person in the right position is essential. When this alignment is achieved, it leads to increased productivity and an improved quality of work life
Background screening plays a crucial role in helping employers safeguard their organizations from legal issues related to negligent hiring. It also reduces the high costs of replacement hiring, which can reach up to five times the salary of the position being filled. Through effective background checks, companies can ensure they hire better-quality employees, as individuals with questionable behavior are deterred. This process helps identify and eliminate candidates with a record of misconduct or substance abuse, thereby promoting a safer and more productive work environment.
Verification checks confirm the authenticity of a candidate’s personal, educational, and professional information. They help identify any discrepancies or fraudulent claims. Conducting these checks ensures a safer and more reliable workforce.
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An employee’s academic credentials can be verified directly with the respective universities or colleges to confirm the authenticity of the documents.
This process verifies the information provided by an employee regarding their previous workplaces, including tenure, designation, salary, reason for leaving, completion of exit formalities, any issues during employment, and eligibility for rehire.
This involves gathering feedback about a candidate’s strengths, weaknesses, character, and integrity from someone who knows them well, typically a previous supervisor.
This process ensures that the residential address provided by the candidate is accurate and factual.
Criminal Record Check (Police Verification)
This process verifies whether any criminal complaints or cases have been filed against the candidate in official police records.
National Criminal Check with OFAC / World-Check
This check assesses areas such as transparency, reputational risk, legal compliance, and adherence to legislative requirements. It includes an individual’s criminal history, covering any arrests and their outcomes. A comprehensive criminal history allows organizations to quickly identify candidates with prior criminal records across any state as part of the background screening process.
Identity Check (PAN Card / Driving License / Voter ID)
Verifying a candidate’s identity through official documents is essential to ensure accurate information and make an informed hiring decision.
Passport Check
This involves verifying the authenticity of a passport to confirm the identity of its holder.
CIBIL Check
CIBIL, India’s first Credit Information Bureau, maintains a comprehensive record of the credit history of individual and commercial borrowers. It provides this information to its members through credit information reports, helping assess the financial credibility of a candidate.
National Sex Offender Check
This check provides information about registered sex offenders, helping individuals and organizations protect themselves and their loved ones from potential risks of sexual abuse.
Company Check
This process verifies the existence and legitimacy of a company.
Drug Test (All Panels)
This test determines whether an employee has a habit of using any drugs. It is conducted through partnered laboratories that provide services globally, covering panels such as 5-panel, 9-panel, and others.
Goga Business Solution delivers expert, industry-specific screening services — from background checks to specialized searches — with exceptional client care for businesses of all sizes.
Inbound customer service centers handle all incoming calls related to a product, including orders, inquiries, payments, or complaints.
Outbound customer service involves calls made by a company to its customers through a live representative. These calls may include following up on previous interactions, scheduling services, providing product updates, gathering feedback, or updating customer information. Unlike telemarketing, the focus is on strengthening the customer relationship rather than simply selling products or services.
We provide comprehensive application processing solutions along with field verification services for telecommunication companies. This includes form collection or pickup, processing, scanning, storage, tele-verification, and on-site field verification. Additionally, we offer collection services through both tele calling and field visits.
Outbound customer service involves calls made by a company to its customers through a live representative. These calls may include following up on previous interactions, scheduling services, providing product updates, gathering feedback, or updating customer information. Unlike telemarketing, the focus is on strengthening the customer relationship rather than simply selling products or services.
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