1. Introduction

Goga Business Solution is committed to protecting your personal information and ensuring that it is handled responsibly. This Privacy Policy (“Policy”) outlines how Goga Business Solution (“Goga,” “we,” “our,” or “us”) collects, uses, and protects personal data obtained in connection with an end user’s (“you,” “user,” or “client”) use of Goga’s background verification and related services (collectively, the “Services”).

2. Policy Changes

Goga Business Solution reserves the right to update or modify this Privacy Policy at any time. Any material changes will be reflected on our website, and notice of such changes will be displayed on our homepage. Continued use of our Services after such updates will constitute acknowledgment and acceptance of the revised Policy.

3. Purpose and Scope

This Privacy Policy aims to address key aspects of how Goga Business Solution manages user information, including:

• What information we collect and why we collect it;
• How that information is used and shared;
• The general exceptions that may apply;
• How individuals can provide consent, update, or withdraw it;
• Our practices regarding tracking, analytics, and communication preferences;
• Security measures and regulatory compliance standards;
• How we protect and store information; and
• The data protection responsibilities within the organization.

4. Information We Collect

Definition: Personally Identifiable Information (“PII”) refers to any data that can identify an individual, such as their name, date of birth, or address. Sensitive Personal Information (“SPI”) includes financial, biometric, or health data requiring enhanced protection under law.

5. How We Collect and Use Information

To deliver and verify services requested by clients, Goga Business Solution may collect an individual’s PII directly or through client portals. Clients or applicants may upload details on secure portals, which authorized Goga users can access to process background verifications.

a) Information Provided to Us

i. Clients: Clients engaging Goga Business Solution for background screening may provide account and contact details, licenses, or identification information.

b) Information Utilized by Goga Business Solution

With the client’s permission, Goga Business Solution may use collected data to verify identities, perform checks, and improve services.

Information Sharing

Goga Business Solution does not share Personally Identifiable Information with external organizations except under lawful or consented circumstances.

Data Retention

Goga Business Solution retains Personally Identifiable and Sensitive Personal Information only as long as necessary to fulfill service, legal, or contractual obligations.